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Return Policy
RETURNS
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Our policy lasts 30 days. If 30 days have
gone by since your purchase, unfortunately, we can’t offer you a refund or
exchange.
To be eligible for a return, your item must
be unused and in the same condition that you received it. It must also be in
the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Some health and personal care items
To complete your return, we require a
receipt or proof of purchase.
Refunds
Once your return is received and inspected,
we will send you an email to notify you that we have received your returned
item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will
be processed, and a credit will automatically be applied to your credit card or
original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first
check your bank account again.
Then contact your credit card company, it
may take some time before your refund is officially posted.
Next, contact your bank. There is often some
processing time before a refund is posted.
If you’ve done all of this and you still
have not received your refund yet, please contact us at info@puresleek.com
Sale items
Only regular priced items may be refunded,
unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective
or damaged. If you need to exchange it
for the same item, send us an email at info@puresleek.com for further instructions.
Shipping
To return your product, the products should
be mailed to the address provided by through the email info@puresleek.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.